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STAR Survey

5 doors on a board

Thank you to all Council tenants and leaseholders who completed STAR and shared their views about Housing services.

We’re busy analysing the results and will be sharing details soon.

We'll be drawing the winner for the prize draw soon! The winner will be contacted separately and if they are up for it, we can share their image in a future newsletter.

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Talk Money Week

8th - 12th November

Talk Money Week 8th - 12th November

People in the UK don’t talk about their money enough. Despite the COVID-19 crisis affecting our finances, 9 in 10 UK adults – that’s 47 million of us – don’t find it any easier to talk about money, or don’t even discuss it at all.

However, by having a conversation, you can improve your physical, mental and financial wellbeing. You can find all the ways 'Talk Money Week' can help you by visiting the website

Furthermore, if any of our tenants need money advice, our Financial Inclusion Officers are here to help. You can talk to our Income Team for a referral on 0115 917 777 or visit our website for more information.

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White Ribbon

25th November

Cllr Richard MacRae holding the pledge for white ribbon - 2021
Cllr Steve Carr holding white ribbon pledge

White Ribbon Day is on the 25th November.

This year round campaign is to raise awareness around saying no to domestic abuse

On the lead up to the day, the White Ribbon Team, Ambassadors and partners including Broxtowe Women's Project have been out and about getting the message into communities. 

Full Council

The White Ribbon team set up their stall outside the Full Council meeting on Wednesday 13th October and asked Councillors to pledge the promise and get involved. It was a great success and through discussions we gained many ideas for events and future actions

White Ribbon Team at Eastwood Community Football Club

Eastwood Community Football Club

On Saturday 16th October, the White Ribbon team took their stall to an Eastwood Community Football Club home game. 

They spoke to different members of the community and the event was supported by the Mayor of Broxtowe, Cllr Richard MacRae, and the Leader of the Council, Cllr Milan Radulovic. 

“I was delighted to be asked to attend the event at Eastwood Football Club. I am a keen supporter of the White Ribbon campaign, so any events where I can show my support I am happy to do so. I look forward to attending the White Ribbon Day itself next month.” Mayor of Broxtowe, Cllr Richard MacRae

Thank you to the club for allowing us to be part of the day. 

If you or someone you know is experiencing domestic abuse please visit our Domestic Abuse web page or call 999 if life is in danger. 

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Hopkins Court Hero

Tenant in the communal garden at hopkins court

This time last year we were in another lockdown, and this one saw the cold night's drawing in. 

However, there has been a continuous light over the pandemic for the residents of Hopkins court.

Dinner for a neighbour

A tenant and her partner have been supporting their neighbours from cooking dinners, getting together for a social distanced cuppa, or running errands. 

What made you decide to help? 

'There were so many of neighbours in our community who began to feel lonely, especially when family were unable to visit. So, we decided to help. 

We took them to the doctors to get their Covid and Flu jabs. Also, if we hadn't heard from them by a certain time each day we'd check in to see how they were.'

I hear you love cooking and baking?

'Yes, that was my career before I retired. I'm always in the kitchen making something. It could be dinners for our neighbours or treats for the activities held here. 

We tell our neighbours to stop by before going to the shops, as we're most likely have it in. It saves them a trip out and means we're not wasting anything either.'

Memorial Garden at Hopkins

I hear you both received a special letter?

Our next door neighbour was having a hard time not being able to see family. We cooked dinners, chatted everyday and supported her how we could.

Sadly, she passed a few months ago but to commemorate her we put together a little memorial garden. She loved the birds, so in the garden is a bird house, feeder and bird bath.

We received a lovely letter from her family 'All of us from the family, would just like to say a massive thank you for being there for Mum in the last year of lockdown until her passing. You certainly enriched her life.' It means a lot to us and will cherish our memories with her.'

Large Garden Party food spread

What's the future for your community?

When the weathers nice we've been sitting outside and enjoying each others company. But now with it getting colder we'd like to start going on trips and days out, as a larger group.

And hopefully, host Christmas dinner, as food really does bring people together and it's a great way to connect with others and build those friendships. 

And, finally what are your top tips to prevent loneliness?

  • Speak up. If you need help, be brave and tell someone
  • Make friends. There's always someone around, so go knock on your neighbours door and introduce yourself
  • Keep your mind active. Keep going and don't give up
  • Get out into the fresh air, it does a world of good and clears the mind
  • Get motivated. Find a new hobby or rekindle a past one. Do something you love, you're worth it!

We all feel lonely from time to time. Feelings of loneliness are personal, so everyone's experience of loneliness will be different. If you need support visit NHS website for more information, or why not join in with social activities run at our Independent Living Schemes

Contact if you would like our Activities Co-ordinators to contact you with more details about activities.

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5 Minute Engagement

Your Voice, Your Views Engagement Flyer front cover

You don't need lots of time to engage with Housing, here's what you can do in just 5 minutes. 

Engagement doesn't need to be time consuming. So, the next time you have a cuppa, grab your phone and get sharing your views. 

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Boiler Safety this Winter

Picture of a worchester boiler

As the days are getting colder, here are some tips to keep you boiler safe this winter.

Don't leave it too late

It's normal to have your central heating off over the warmer months. However, it is important to turn your heating back on early and check that everything is working efficiently.

Check your Boiler pressure

Your boiler pressure is usually indicated on the boiler by a dial. The optimum boiler pressure is between 1 and 1.5 when the system is cool. If your boiler has lost pressure, this is something you can quickly resolve yourself. You can do this by watching these videos. 

Gas Servicing

We undertake annual servicing of gas appliances within our properties, to ensure you boiler is in optimum working condition and safe for you and your family.

We will contact you each year with an appointment when your annual service is due. It is important that you keep this appointment and give our engineers access to carry out these vital checks. If you are unable to keep your appointment, please contact us immediately to rearrange.

For more tips about repairs and details on what are tenants' responsibility download our Repairs Handbook.

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Broxtowe Christmas Light Switch On Events

Beeston Lights in the square - 2018
White Ribbon Eastwood Christmas Light

Housing will be at the Broxtowe Christmas Lights Switch On events.

We'll have information on garages, the Lifeline Service and our Independent Living properties. As well as information on the White Ribbon Campaign. 

There'll also be a lucky dip for kids and some freebies for the adults too!


  • Stapleford: Saturday 27th November, 4.30pm - 6.30pm
  • Eastwood: Tuesday 30th November, 6pm - 8pm
  • Beeston - Saturday 4th December, 4.30pm - 6.30pm

You can find full details of the event by visiting the 'What's On' page.

Garage of the Month

great hoggett drive garage - white doors
Boxes and storage inside a new garage

Great Hoggett Drive, Chilwell

Moving House? Why not rent one of our garages to store your belongings whilst you move.

There’s no contract, you can rent for as long or as short as you need.

Find your Garage

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Property of the Month

Collage of images for southfields - communal lounge, outside areas

Southfields Court

Close to Beeston with great transport links.

  • Private accommodation with fitted kitchen and bathroom
  • Onsite Parking
  • Lift
  • 24hr Pull Cord System
  • Social Activities
  • Laundry Room
  • Communal Lounge with kitchen
  • Guest room available for family and friend visits at a low rate
  • Personalised contact with Independent Living Co-ordinators

Find Your Home Today

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Staying up to date

The easiest way to stay up to date is by checking our dedicated Coronavirus webpages. 

They contain useful information on:

We also share daily updates on our social media accounts and will be sending you this email bulletin every month

Share this

Please share the information in this email bulletin with friends, family, neighbours and colleagues to help us pass on these important messages, particularly if they're not online.

Please also encourage anyone who isn't already subscribed to this Email Me Service to sign up at so they can receive these updates.

Winter jabs - top up your immunity