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COVID-19
Important Information For You And Your Household
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 Thank you for subscribing to receive email updates from Brentwood Borough Council.
Below is some important information as well as links to get advice and support.
Tier 4: Stay At Home
Due to a rapid rise in infections parts of Essex, including Brentwood have moved to Tier 4.
This means:
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That you cannot leave or be outside of the place you are living unless you have a reasonable excuse.
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You cannot meet other people indoors, including over the Christmas period, unless you live with them or they are part of your support bubble.
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Outdoors, you can only meet one person from another household.
These rules will not be relaxed for Christmas and you cannot therefore form a Christmas Bubble.
You should minimise time spent outside your home. When around other people, stay 2 metres apart from anyone not in your household - meaning the people you live with - or your support bubble. Where this is not possible, stay 1 metre apart with extra precautions (e.g. wearing a face covering).
Further information is available at gov.uk
Brentwood Borough Council Christmas And New Year Opening Times
Due to the coronavirus pandemic the Town Hall reception is closed and all Council services are available online or by contacting the Council by telephone (01277 312500) during the following times:
Monday 21 December – 8:30am to 5pm
Tuesday 22 December – 8:30am to 5pm
Wednesday 23 December – 8:30am to 5pm
Thursday 24 December (Christmas Eve) – 8:30am to 12:30pm
Friday 25 December (Christmas Day) – Closed
Monday 28 December (Bank Holiday) – Closed
Tuesday 29 December – 8:30am – 5pm
Wednesday 30 December – 8:30am – 5pm
Thursday 31 December (New Year’s Eve) – 8:30am – 12:30pm
Friday 1 January (New Year’s Day) – Closed
In the event of an emergency outside of the opening times above, please telephone the following:
Emergency Council Service – 01277 312500 – This number can be used for emergencies in respect of council buildings and assets, flooding, dangerous structures, fire or accident damage in imminent danger of collapse onto a public place and any civil emergency.
Emergency Council Housing Repairs – 01277 312500 (select option 2) – Please only use this number in an emergency that is likely to be life threatening or cause serious injury to persons or significant damage to property.
Examples of emergency repairs may include: Burst water pipes, severe leaks, blocked drains (resulting in overflows presenting a public health hazard) and toilets, total failure of central heating.
Homelessness – In an emergency homeless situation out of hours, please contact 01277 261112.
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If You Need Help Or Support During The Christmas Period
Brentwood Mutual Aid, part of the Brentwood Community Hub, has provided the following list of contacts should you require assistance during the festive period:
 *Click image to enlarge
Brentwood Centre
Due to Tier 4 restrictions the Brentwood Centre is currently closed until further notice.
Please continue to check our website for updates.
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Please Don’t Give To Landfill This Christmas!
Did you know that waste increases by around 30% over the Christmas period?
Why not try and reuse as much as possible this Christmas? Cards or wrapping paper could be upcycled to gift tags, or decorations!
If you can’t reuse, you can recycle:
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Christmas cards (without glitter)
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Christmas trees
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Food waste including turkey carcass
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Glass bottles and jars
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Cardboard boxes (please flatten)
Please avoid these things, as they can’t be recycled:
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Wrapping paper
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Glittery Christmas cards
Your Waste Collections Over The Christmas Period
There are some changes to your waste and recycling collections over the festive period. Please refer to your calendar for information on when your collections are taking place. Alternatively, you can check using our My Property tool or sign up to receive SMS text reminders.
Please note that collection of garden waste is suspended from 25 December 2020 to 8 January 2021.
From 9 January, you can present your Christmas tree for recycling on your garden waste collection day. Please ensure it is placed clearly visible on the kerbside and please cut into two if the tree is in excess of 6ft. You do not need to attach a garden waste sack.
The festive opening hours for the Civic Amenity sites are:
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Coxtie Green – Closes 1pm Christmas Eve and New Year's Eve. Closed all day Christmas Day, Boxing Day and New Year's Day
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Mountnessing - Closes 1pm Christmas Eve and New Year's Eve. Closed all day every Tuesday, Christmas Day, Boxing Day and New Year's Day
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Getting Tested For COVID-19
Information on who can get tested and where to get tested for COVID-19 is available on Essex County Council's website.
Find out more
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Advice and information available on our website
You can find advice, local information and changes to Council services on our website.
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Do You Need Support?
We have produced a Community Support handbook full of helpful advice and support.
Organisations or groups who need advice or support can email the Council's Community Services Team at communitysupport@brentwood.gov.uk.
If you find yourself having to stay at home and need help with picking up shopping, a friendly phone call, posting mail or urgent supplies please contact a Community Help Hub in your area/village and they can help.
Further support can be found from the following groups:
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Are you concerned about someone's safety? |
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If you are concerned that a child or young person is being harmed, neglected or at risk of this you should contact Essex Social Care on 0345 603 7627.
Out of hours (5.30pm - 9am) Monday - Thursday, 4.30pm Friday - 9am Monday, and Bank Holidays 0345 606 1212 or 0300 1230 770.
Email: emergencydutyteam.outofhours@essex.gov.uk
If you have concerns that a vulnerable adult may be being harmed, neglected or at risk of abuse you should contact Essex Social Care Direct on 0345 603 7630 (Out of hours 0345 606 1212).
If there is an immediate risk of harm to anyone then contact the Police on 999.
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