Energy Bills Discount Scheme - 30 days to apply
The Energy Bills Discount Scheme opened for applications on 26 April 2023 and provides support to heat networks with domestic end consumers.
If you are a heat supplier with domestic end consumers, you have a legal requirement to apply for this scheme and pass on the benefit to your end customers.
Please share this message within your network if you think that they may need to apply.
Enforcement action
Heat suppliers are required to apply for a Qualifying Heat Supplier certificate, as laid out in the EBDS Regulations 17(4). If it does not do so, it is liable to enforcement action, including penalties of up to £5,000 for each failure to submit a valid application (for each heat network concerned).
We have already identified several suppliers who have failed to apply or submit a valid application, and the Office for Product Safety and Standards has started enforcement action against those suppliers.
Customers who have not received the discount can raise a complaint with the Energy Ombudsman or if necessary, take their Heat Supplier to court.
How do I apply
You need to apply on gov.uk by 31 March 2024. For further guidance, please see the application guidance for heat suppliers.
If you are having difficulties with your application, then please contact the EBDS or Heat Networks mailbox, and we will work with you to submit your application(s).
Best Wishes,
The Heat Networks Team
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