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Bassetlaw District Council e-Newsletter

Healthy Neighbourhood Inspections

Healthy Neighbourhood Inspections help us to find things such as graffiti, overgrown gardens, and resolving issues within the community.

Each area has at least one inspection per year, and they are carried out by your Housing Officers. People from other Council departments, Councillors, Nottinghamshire Police and other agencies may also attend and help resolve issues.

We want tenants to be part of these inspections, even if it is just for your street or to raise an individual issue, after all it is your estate, and nobody knows it better than you.

Please join us at one of the inspections that take place over the next month:

For further information and additional dates, please visit our Healthy Neighbourhood Inspection page. 

Upcoming Events

The Tenant Engagement team hold or attend events throughout the district.

See the below list for some of the events on offer:

For further details, please visit our website. And for more events beyond this month, please see our Yearly Rolling Schedule

Holiday Activities and Food Programme  A range of free activities are coming to The Bridge Skills Hub in Worksop as part of the Nottinghamshire Holiday Activities and Food Programme!  Each session includes at least 60 minutes of physical activity and a healthy meal.  Upcoming Activities (9am to 3pm on select days during the school holidays): Sports and outdoor activities  STEM (Science, Technology, Engineering and Maths)  Esports and Digital Skills Creative activities Cooking and nutritional workshops  Check your eligibility and register your interest.

Extreme Wheels Roadshows

Extreme Wheels Roadshows are back for the Easter holidays!

The Canch, Worksop
Thursdays 2nd and 9th April 2026
1pm to 3pm (just drop in!)

Sessions will include one of the following:

• Skatepark
• Lazer Tag
• Body Zorbing
• Drift Trikes
• KMX Karts
• BMX Sidehacks

Please note: the minimum age for Extreme Wheels activities only is 9 years. Helmets must be worn at all times.

Learn to Ride Your Bike and Cycling Skills Workshop

These cycling skills workshop are delivered by Clancy Briggs Cycling Academy to help children and young people improve their cycling ability and confidence.

Location: Harrison Drive, Langold.
Time: Session 1 - 9:30am to 10:30am, Session 2 - 10:30am to 12:00pm

Location: Tom Simpson Recreation Ground, Harworth
Time: Session 1 - 9:30am to 10:30am, Session 2 - 10:30am to 12:00pm

Find out more and book onto these sessions here.

Who is my housing officer?

We have eight Neighbourhood Housing Officers who look after different areas of Bassetlaw. They are available to talk about any issues you may have about your tenancy, your home, or the area where you live.

They carry out Estate Inspections, property checks to ensure that tenants keep to their tenancy agreements, and help with minor cases of anti-social behaviour. They also give advice on how to look after your home or garden and keeping communal areas clean and tidy.

You can speak to them by calling 0800 590 542 or contact them direct using their email.

Find out more on the 'Who is my housing officer?' page on our website.

Council secures new affordable homes

Bassetlaw District Council is adding 24 new homes to its housing stock that will provide much needed affordable housing for local people.

The homes include 12 new two-bed homes located at Gleeson’s Firbeck Fields development in Langold, ten at the Vistry Hall Park Estate in Gateford and two through the open market.

The properties will be let at 80% of market rent, in line with the Council’s Allocations Policy, and will help to supply the growing demand for social housing in Bassetlaw.

Read the full story.

Changes to Recycling in Bassetlaw Great news! From 31 March 2026, you'll be able to recycle even more! Just follow these simple steps:  1) Rinse out your items and leave the lid on.  2) Make sure your items are dry 3) Pop your items in the recycling bin loose

Remember!

• Do not put batteries, vapes or electrical items in any of your kerbside bins. 
• If in doubt, use the free Recycling Checker.
• Glass bottles and jars go into your black bin. The collection of black glass bins will begin from next month. All households will soon be sent a letter detailing your collection dates - so keep an eye out for this!

Getting things right for you

We aim to provide you with the best possible quality services our resources will allow, but if things go wrong, we want to know, so we can investigate what’s happened and put things right at the earliest opportunity.

You can report things to us in a variety of ways to raise concerns, we’re here to listen — but to make sure your issue is properly logged and resolved, whether it's a missed appointment, a repair issue, or something else - the quickest and most effective way is to report it as a service issue.

To do this contact our Contact Centre ( 01909 533533, email customer.services@bassetlaw.gov.uk or use the online reporting form on our website.)

You can also find lots of help and information about the Housing Service on our website. 

If the issue isn’t resolved or you’re unhappy with the outcome, you can then escalate it as a formal complaint.

If you have been through the formal complaints process and are not satisfied with the outcome, you can get in touch with the Housing Ombudsman. You can contact them via phone on 0300 111 3000, email: info@housing-ombudsman.org.uk or postal address: PO Box 152, Liverpool, L33 7WQ.

You can also find more information about making a complaint and the Housing Ombudsman Service on our website.

We're Hiring!

Bassetlaw District Council is hiring for the positions in its housing team and across the council. Here are just some of the positions available:

• Planning Contribution Officer
• Allocations Officer
• Rents Arrears Officer
• Estates Officer Climate
• Change Administrative Assistant
• Climate Change Manager
• Pride in Place Programme Officer
• Housing Assistant Tenancy & Estates
• CCTV Advanced Operator
• Quality Control Inspector - Gas & Water
• Principal Planning Lawyer

For more information, and to apply online, visit our careers website. 

Council Housing Repairs & Home Improvements

Tenant Engagement
Opportunities

Service Requests,
Comments & Complaints