• Have applied for and used all regular unemployment benefits, or do not qualify for unemployment benefits; 
• Worked or were self-employed or were scheduled to begin work or self-employment in the disaster area; 
• Can no longer work or perform services because of physical damage or destruction to the place of employment as a direct result of the disaster; 
• Establish that the work or self-employment they can no longer perform was their primary source of income; 
• Cannot perform work or self-employment because of an injury as a direct result of the disaster; 
• Became the breadwinner or major support of a household because of the death of the head of household; or  
• Were unable to reach their job or self-employment location because they must travel through the affected area and are prevented from doing so by the disaster.  

To receive DUA benefits, all required documentation must be submitted within 21 days from the day the DUA application is filed. Required documentation includes Social Security number, and documentation to support that you were working or self-employed when the disaster occurred or were about to start work or self-employment and could not do so due to the disaster.

TWC must have documents that prove you were working, or scheduled to start working, at the time of the disaster. If you do not send us proof of employment by the 21-day deadline, TWC will halt DUA payments and you will be responsible for repaying any benefits you received. In some cases, TWC can use information in our system, such as wage records, to prove you were employed at the time of the disaster.

Submit your proof of employment using TWC’s online UI Submission Portal for the fastest review. Select DUA Proof of Employment at Time of Disaster from the Type of Submission drop-down menu. If you cannot use the online portal, you can submit the proof by fax or mail.

Texas Workforce Commission
Attn: DUA Proof
P.O. Box 149137
Austin, TX 78714-9137

Fax: (512) 322-2867

TWC’s website contains more information about local Workforce Solutions offices for access to job search resources, job postings and training programs, as well as assistance with exploring career options, résumé and application preparation, career development and more. Customers also may connect with potential employers through TWC’s online job-search engine by visiting WorkinTexas.com.

Additional counties affected by severe weather may be added to this disaster declaration. The Texas Division of Emergency Management (TDEM) encourages Texans to report damage to homes and businesses using the online Individual State of Texas Assessment Tool (iSTAT). These surveys help emergency officials determine eligibility for federal assistance such as DUA.

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