Manage Unemployment Claims with Employer Benefits Services

With Employer Benefits Services (EBS), the Texas Workforce Commission (TWC) gives employers the tools to manage unemployment claims online.

On EBS employers can:

• Opt in to Electronic Correspondence (EC) and view most unemployment documents from a secure online inbox
• Access Internet Employer Response from the EC online inbox
• Respond to Notices of Maximum Potential Chargeback
• Submit a Designated Address to ensure that all Unemployment Insurance (UI) mail is sent to the correct address
• Submit an appeal and check the appeal status
• Access UI Tax Services
• Submit return-to-work information
• Submit a Mass Claim if a layoff affects a number of employees
• Participate in a Shared Work plan if employees’ hours are reduced but they are still working

To access EBS all you need is a User ID and a password.

For more information visit the Employer Benefits Services webpage.

If you need to submit documents to TWC, please use our online portal.

TWC is experiencing an increase in unemployment insurance fraud. Employers commonly are some of the first to discover fraudulent unemployment claims. If you suspect unemployment insurance fraud, please access the Reporting Fraud webpage. If you have difficulties accessing or using the online portal to report ID theft, please send an email to TWC.fraud@twc.state.tx.us or leave a message at the TWC Fraud Hotline at 800-252-3642.