Media Advisory

FOR IMMEDIATE RELEASE

DATE: March 24, 2020
MEDIA CONTACT: James Bernsen
PHONE: (512) 497-6725

TWC Executive Director Ed Serna to host Facebook Live Q&A

Addressing COVID-19 and Unemployment Insurance (UI) Questions

– Submit Questions to communications@twc.state.tx.us by 8 a.m. Wednesday

– Media are encouraged to rebroadcast live

AUSTIN - Texas Workforce Commission (TWC) Executive Director Ed Serna will hold a Facebook Live Town Hall in which he will answer questions important to Texas and Texans about how the Unemployment Insurance Process works and how TWC is bolstering its resources to meet the unique challenges of COVID-19.

“Texas faces a situation unlike any other in modern history, and the solution is we come together – Texans helping Texans,” Serna said. “The Texas Workforce Commission is here to assure that all Texans get all the employment benefits to which they’re entitled. Unemployment Insurance is a promise to Texans and it is a promise we will keep. Our number one priority right now is helping Texans manage this situation.”

Many people across the Lone Star State have questions about how unemployment insurance works, how it is paid, how to sign up for benefits, and how to use the resources of TWC to find new employment. Just as importantly, the unprecedented need that Texans are experiencing poses challenges on the state’s unemployment insurance infrastructure. TWC, working with the Texas Department of Information Resources, has bolstered its bandwidth online and TWC call centers remain open during the current crisis.

Citizens and media may submit all questions by Facebook or to communications@twc.texas.gov by 8 a.m. Wednesday. Serna will address these questions during the 30 minute live event, which will be held on the TWC Facebook page at facebook.com/texasworkforcecommission. Media are encouraged to rebroadcast live.

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The Texas Workforce Commission is a state agency dedicated to helping Texas employers, workers and communities prosper economically. For details on TWC and the services it offers in coordination with its network of local workforce development boards, call 512-463-8942 or visit www.texasworkforce.org. To receive notifications about TWC programs and services subscribe to our email updates.