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 MGT Consulting of America was chosen to conduct an efficiency study of the Waco Development Services Department. They interviewed staff and stakeholders, reviewed permitting data, and compared Waco's services to other cities. Findings suggest that while customer service is generally positive, technological improvements and process standardization could enhance efficiency. External stakeholders expressed satisfaction with the permit application process but identified room for improvement in online resources and accessibility.
Thank you to everyone who provided feedback during this study. We will continue to work to improve our processes and services to better serve the community.
 With VuSpex, developers can complete certain inspections on any device, anywhere — even on job sites with a limited phone connection. No need to wait for an inspector to visit your job site, and no downloads are required. VuSpex is accessible directly through your phone’s web browser and built-in GPS.
 The United States Postal Service (USPS) mandates the use of cluster mailboxes in all new subdivisions. These are freestanding metal units with multiple individually locked compartments.
Installation of the cluster mailboxes in new subdivisions is the responsibility of the builder or developer. Residents must have convenient access to the mailboxes, typically about one block from their homes.
Before submitting subdivision plans to the City of Waco, developers must meet with a USPS Growth Coordinator to make sure the proposed locations are in compliance with USPS guidelines.
The USPS Growth Coordinator for the Texas 1 District, including Waco, is Ana Garza. Please contact her at ana.m.garza@usps.gov or (972) 393-6602.
For more information on the guidelines regarding placement, accessibility, and safety, please review Section 3.5 of the USPS Handbook.
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 Please note that emergency electric and gas permits are intended for situations involving immediate safety hazards due to weather damage or mechanical failures in occupied homes. These permits are not intended for unoccupied homes or rental properties.
Our inspectors have limited time and resources, and they prioritize cases that pose an immediate threat to the safety of occupants. Please only request an emergency permit when there is a genuine emergency. This will help ensure that our inspectors can respond promptly and effectively to critical situations.
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A Vision for Downtown: Master Redevelopment Project
 Exciting things are happening in Downtown Waco. The Waco Downtown Redevelopment Project is a comprehensive 12 to 20- year initiative led by the City of Waco in partnership with Hunt Development Group, aimed at revitalizing Downtown Waco into a vibrant, mixed-use urban area. It will span more than 100 acres along the Brazos River — offering amenities, businesses, and experiences that embrace our residents and visitors.
What We're Working On
Of the project’s four phases, the first phase includes:
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Existing infrastructure needs: Utility, floodplain, and street improvements within the heart of Downtown Waco.
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Barron’s Branch District: The initial 30-acre area will include the creation of a creek walk, Calle Dos, La Pila Plaza, and performance and event spaces.
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Establishing form-based code: Unlike regular city codes, form-based code is a set of rules that guide the look and feel of a development’s appearance and layout to create a cohesive design.
Phase one’s design efforts will take shape in tandem with work on the form-based code through summer 2025. To learn more about the project and for opportunities to provide feedback, please visit wacodowntownredevelopment.com.
Waco High School Update
 Waco ISD's $159 million Waco High School reconstruction project, part of a larger $355 million bond program, is nearing completion. The new 370,000-square-foot campus will accommodate up to 2,132 students and is expected to be ready for the start of the next school year in August. A land swap between the city, district, and county facilitated the project, allowing for the construction of a new high school, a little league baseball complex, and an expanded events center. Construction is now focused on the interior of the building, including classrooms, cafeteria, library, gyms, and a performing arts center.
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 The City of Waco invites individuals, builders, and developers to contribute to our City's growth and revitalization of our urban core by focusing on infill properties near downtown. Infill development not only yield high returns, but also contribute to walkable, vibrant neighborhoods. The bid deadline is on Friday, November 15. The property will be awarded to the highest bidder.
All bids require a development agreement to complete construction within two years. The highest bidder has 180 days to submit the site plan, elevation, description of project along with a construction timeline.
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Monthly Building Permit Data |
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Notable Permits
Upgrades to Refresco Beverages Plant
Flying J Interior Remodel
Certificate of Occupancies
Envases Manufacturing
Phase 2
Taco Casa
Waco Endoscopy Center
Baylor University Collin's Hall
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Notable Permits
Dottie Oaks Residential Finish Out for 6 Units
McLane Stadium Hospitality Upgrades
Certificate of Occupancies
Dottie Oaks Commercial Shell
Penguin Exhibit for Cameron Park Zoo
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Notable Permits
Natural Grocers Grocery Store
Bledsoe-Miller STEM Center
Certificate of Occupancies
Waco Creekview Apartments
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Citizen Self-Service Portal
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City of Waco News
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