FROM: Elections Division, Texas Secretary of State
SUBJECT: TEAM Update 9.29.2026
DATE: September 29, 2026
Dear County Election and Voter Registration Officials,
Our office has received reports of voters updating their address information through Texas Online, but the notification of the update was sent to their current county of registration rather than their new county of registration. Based on county reports, this is a recent development occurring intermittently within the last two to three weeks. In investigating these reports, we determined that this would occur when the voter selected the wrong county during the authentication process.
We have addressed this issue by placing an additional authentication measure in place to prevent the voter from proceeding to the next screen when the voter enters a county that does not align with their existing voter registration.
If you have any additional questions, please contact your TEAM representative so that we can provide additional information if needed.
The information contained in this email is intended to provide advice and assistance in election matters per §31.004 of the Texas Election Code. It is not intended to serve as a legal opinion for any matter. Please review the law yourself, and consult with an attorney when your legal rights are involved.