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Release Date: Dec. 3, 2025
Media Hot Line: 713-739-4040
 As part of the METRONow plan to improve the customer experience and provide fast, affordable, and reliable connections between George Bush Intercontinental Airport (IAH) and downtown Houston, METRO’s 500 IAH Downtown Direct will operate from Terminal E beginning Dec. 7.
The route’s move from Terminal C to Terminal E offers travelers a more direct connection to baggage claim and airport arrival areas. Terminal E also provides a covered driveway and a designated bus lane, improving safety, accessibility, and comfort in all weather conditions.
The wider terminal driveway and dedicated bus space help reduce congestion and support more efficient traffic flow, making it easier for riders to locate and board the bus.
Updated signage with universal symbols will be added throughout all terminals to guide passengers to the new pickup location.
“This change reflects our commitment to making travel easier for both Houston residents and visitors,” said Tom Jasien, METRO's Interim President and CEO. “The 500 Downtown Direct continues to deliver fast, reliable service with an improved passenger experience at IAH.”
All other route details remain the same. Riders can continue to expect:
- Service every 30 minutes
- Comfortable buses with Wi-Fi and luggage storage
- A $4.50 one-way fare
To view the updated terminal map and plan your trip, visit RideMETRO.org.
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