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Release Date: Nov. 24, 2024 Media Hot Line: 713.739.4040
 In observance of the Thanksgiving holiday, METRO will operate the following schedule:
Thursday, Nov. 28 (Thanksgiving Day) and Friday, Nov. 29, 2024
Customer Service
Thursday, Nov. 28: The Customer Service call center will be closed.
Friday, Nov. 29: The call center will be open from 8 a.m.-5 p.m.
METROLift
On Thursday, Nov. 28 and Friday, Nov. 29, METROLift Reservations and Customer Service offices will be closed. All subscription trips will be cancelled.
Customers should call the reservation line at 713-225-6716 by Wednesday, Nov. 27, to schedule trips from Nov. 28-Dec. 2. You may schedule a trip one day prior to your travel date by using MACS at 713-739-4690 from 5 a.m.-5 p.m. or online through the MACS-WEB/EZ-WALLET. Your client ID and password are required.
HOV/HOT Lanes
Wednesday, Nov. 27 METRO-operated HOV/HOT Lanes will have modified hours.
- Inbound lanes will be open from 5-10 a.m.
- Outbound lanes will be open from 11 a.m.-8 p.m.
Thursday, Nov. 28 and Friday, Nov. 29: All lanes will be closed.
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