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Release Date: July 15, 2024
METRO Customer Service: 713.635.4000

METRO Announces Restoration of METRORail Red Line and Latest Service Updates

METRORail service has been fully restored on all lines, including the Red Line, following impacts from Hurricane Beryl. Temporary shuttle bus service, which replaced train service after the storm, has ended.

On Tuesday, some METRO services will continue to operate with modifications. Review the latest adjustments below.

Tuesday, July 16

• Park & Ride: Many routes will provide normal service, including those traveling to the Texas Medical Center. Delays are possible. Adjustments to other routes include:
  
  • 217 / 222 / 265: Slightly reduced service with a few trips canceled.
  • 202: No service, but the Kuykendahl lot will be served by the 204 Spring both inbound and outbound.
  • 228: No service, but the Addicks lot will be served by the 221 Kingsland both inbound and outbound.
  • 257: No service, but the Townsen lot will be served by the 256 Eastex / Kingwood both inbound and outbound.
  • View route-specific service alerts here to get the latest updates.
• Local Bus: All routes continue to operate, but please allow extra travel time due to detours. View route-specific service alerts here to get the latest updates for your trip.
• METRORail: The Red, Green and Purple Lines will operate with normal service.
• HOV/HOT Lanes: All METRO-operated lanes are scheduled to be open during normal operating hours, but some ramps may be closed. These ramp closures include but may not be limited to:
  • I-69 (Southwest) to Dunlavy.
  • I-69 (Eastex) to Tidwell.
  • I-69 (Eastex) to Townsen.
• METROLift and curb2curb: Operating normal service.
• Customer Service and RideStores: Operating during their normal hours.

Stay Informed:

• Check METRO's Service Alerts: For the latest updates on service restoration, please visit RideMETRO.org/Alerts and sign up to receive service notifications here. You can also view alerts and track your ride in real-time using the ONE to Ride App.
• Contact Customer Service: If you have any questions or need assistance, please call or text METRO's Customer Service Call Center at 713-635-4000. Representatives will be available from 8 a.m. to 5 p.m.
• Get Alerts on Social Media: Follow us on Facebook and X (formerly Twitter) for real-time updates.

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, clean, reliable, accessible and friendly transportation services. METRO’s transit network includes local bus, METRORail, which includes the Red Line (Main Street and Northline), the Green Line (East End) and the Purple Line (Southeast), Park & Ride commuter buses, METROLift paratransit service, HOV/HOT Express Lanes, curb2curb microtransit service and METRO Star Vanpool. Road improvement projects are also part of METRO’s commitment to the Houston region. Learn more about METRO services at RideMETRO.org, where you will also find useful tools like the ONE to Ride app where you can plan your trip and even pay your fare from your phone.