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Release Date: July 8, 2024
Media Hot Line: 713.739.4040
METRO will offer modified service Tuesday as hurricane recovery efforts continue across the region.
Our crews are continuously assessing conditions and will work diligently to identify and address any issues caused by the storm. We are committed to providing safe and reliable transportation and will fully resume service when it is possible to safely do so.
Below are the service adjustments customers should expect.
Tuesday, July 9
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Park & Ride: All service will remain suspended.
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Local Bus: To allow for extra time to assess road conditions, partial service will not begin until 8 a.m. Routes scheduled to begin at this time include: 02, 08, 20, 26, 28, 38, 39, 40, 44, 50, 52, 54, 56, 63, 65, 73, 80, 82, 85 and 89. Delays and detours are possible, and some routes will not operate until later in the day. Allow for extra time and view the latest route-specific service info here.
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METRORail: Service on all three lines will remain suspended due to power and signal outages. As resources become available, we'll provide bus shuttles and resume rail operations. View the latest service info here.
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HOV/HOT Lanes: All METRO-operated express lanes will remain closed.
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METROLift and curb2curb: Will resume service at 8 a.m. Earlier trips will be rebooked, when possible.
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Customer Service and RideStores: Will operate during their normal hours.
Again, even as services are restored, please allow for extra travel time.
We apologize for any inconvenience caused by this disruption and appreciate your patience.
Stay Informed:
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Check METRO's Service Alerts: For the latest updates on service restoration, please visit RideMETRO.org/Alerts and sign up to receive service notifications here. You can also view alerts and and track your ride in real-time using the ONE to Ride App.
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Contact Customer Service: If you have any questions or need assistance, please call or text METRO's Customer Service Call Center at 713-635-4000. Representatives will be available from 8 a.m. to 5 p.m.
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Follow Us on Social Media: Stay informed by following METRO on Facebook and X (formerly Twitter) for real-time updates.
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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, clean, reliable, accessible and friendly transportation services. METRO’s transit network includes local bus, METRORail, which includes the Red Line (Main Street and Northline), the Green Line (East End) and the Purple Line (Southeast), Park & Ride commuter buses, METROLift paratransit service, HOV/HOT Express Lanes, curb2curb microtransit service and METRO Star Vanpool. Road improvement projects are also part of METRO’s commitment to the Houston region. Learn more about METRO services at RideMETRO.org, where you will also find useful tools like the ONE to Ride app where you can plan your trip and even pay your fare from your phone. |
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