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Release Date: June 15, 2023
Media Hot Line: 713.739.4040
 In observance of the Juneteenth holiday, METRO will operate on a regular Sunday schedule for all services on Sunday, June 18, 2023, and a regular weekday schedule on the observed federal holiday, Monday, June 19.
METRO’s Customer Service Call Center will be open daily from 8 a.m. to 5 p.m. and can be reached by phone or text at 713-635-4000. METRO RideStores and Lost & Found will be closed on Monday, June 19.
METROLift Reservations:
- METROLift Reservations and METROLift Customer Service offices will be closed Monday, June 19. Subscription trips will not be affected. If you will not be riding on Monday, please call to cancel your trip.
- Customers should call the reservation line at 713-225-6716 on Friday, June 16 to schedule trips for June 17 - 20.
- Clients may also schedule a trip one day prior to your travel date by using MACS at 713-739-4690 (5 a.m. to 5 p.m.) or online at RideMETRO.org through MACS-WEB / EZ-WALLET. Your client ID and password are required.
Visit METRO's Twitter and Facebook pages for timely updates. METRO also offers real-time information through its mobile service alerts system. METRO encourages riders to plan their trips in advance by using the RideMETRO app.
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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, clean, reliable, accessible and friendly transportation services. METRO’s transit network includes local bus, METRORail, which includes the Red Line (Main Street and Northline), the Green Line (East End) and the Purple Line (Southeast), Park & Ride commuter buses, METROLift paratransit service, HOV/HOT Express Lanes, curb2curb microtransit service and METRO Star Vanpool. In 2020, the Authority introduced the METRORapid Silver Line, the region’s first bus rapid transit service. Bike & Ride programs and road improvement projects are also part of METRO’s commitment to the Houston region. Focused on investing in the region’s future mobility needs, the Authority developed the METRONext Moving Forward Plan. METRO is also the first transit provider in the region to pilot autonomous vehicle shuttle technology. Learn more about METRO services at RideMETRO.org, where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone. |
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