Let's Chat! METRO Adds Customer Service Text Messaging Feature

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Metro Press Release

Release Date: May 16, 2022
Media Hot Line: 713.739.4040

Let's Chat! METRO Adds Customer Service Text Messaging Feature

METRO has launched a new text messaging feature that makes communicating with the Customer Service Center easier than ever.

The new service allows you to directly connect with a METRO representative who can assist with trip planning and answer any questions or concerns quickly, conveniently, and all with a few key strokes. Riders can also send pictures and receive links. 

To reach a METRO customer service representative, call or text 713-635-4000. METRO's Customer Service Center is open daily from 8 a.m. until 5 p.m.


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