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Release Date: Feb. 24, 2021
Media Hot Line: 713.739.4040

During and After Freezing Weather METRO Connects People to Vital Resources

METRO provided vital connections to warming shelters and essential medical care for some of the region's most vulnerable residents as temperatures plummeted last week.

In partnership with the Harris County Office of Emergency Management, the city of Houston, and other community organizations, METRO responded to emergency requests and transported more than 200 people to various warming shelters. METROLift provided more than 2,000 rides to customers needing medically essential, life-sustaining services during the freeze. METROLift is now delivering food and water to seniors and people with disabilities in partnership with Houston officials and others. 

METRO’s hard work is being noticed throughout the community as you will see in this video.

Click photo to watch video.

METRO buses and METROLift vans line up near the George R. Brown Convention Center. The facility was a designated warming center during Winter Storm Uri.

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, clean, reliable, accessible and friendly transportation services. METRO’s transit network includes local bus, METRORail which includes the Red Line (Main Street and Northline), the Green Line (East End) and the Purple Line (Southeast), Park & Ride commuter buses, METROLift paratransit service, HOV/HOT lanes, Community Connector microtransit and Star Vanpool. In 2020, the Authority introduced the METRORapid Silver Line, the region’s first bus rapid transit service.  Bike & Ride programs and road improvement projects are also part of METRO’s commitment to the region.  Focused on investing in the region’s future mobility needs, the Authority developed the  METRONext Moving Forward Plan. METRO is also the first transit provider in region to pilot autonomous vehicle shuttle technology. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.