Having trouble viewing this email? View it as a Web page.

Release Date: Feb. 17, 2021
Media Hot Line: 713.739.4040

Alert #6: Limited METRO Services to Resume Thursday for Essential Trips 

METRO will resume limited services on Thursday, Feb. 18, 2021 for essential trips only. Bus service will operate on 15 METRO bus routes (see below) and along the three METRORail corridors from 10 a.m. until 4 p.m. Buses will run about every thirty minutes along the bus and rail corridors. Customers should expect possible delays and detours. Additionally, METROLift clients who need to take medically necessary trips should contact the METROLift Reservations Center to schedule rides. 

METRO Customer Service call center will extend its hours Thursday evening until 7 p.m. to assist customers and can be reached at 713-635-4000. 

Park and Ride routes, HOT/ HOV lanes, and the METRORide Store will remain closed.

Riders are asked to monitor METRO's Twitter and Facebook pages for timely information regarding transit service. They can access route information through METRO's service alerts system. Additionally, customers are reminded to use caution as icy and hazardous conditions may persist at some METRO facilities and bus stops.

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, clean, reliable, accessible and friendly transportation services. METRO’s transit network includes local bus, METRORail which includes the Red Line (Main Street and Northline), the Green Line (East End) and the Purple Line (Southeast), Park & Ride commuter buses, METROLift paratransit service, HOV/HOT lanes, Community Connector microtransit and Star Vanpool. In 2020, the Authority introduced the METRORapid Silver Line, the region’s first bus rapid transit service.  Bike & Ride programs and road improvement projects are also part of METRO’s commitment to the region.  Focused on investing in the region’s future mobility needs, the Authority developed the  METRONext Moving Forward Plan. METRO is also the first transit provider in region to pilot autonomous vehicle shuttle technology. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.