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Release Date: Nov. 22, 2020
Media Hot Line: 713.739.4040

METRO Thanksgiving Schedule

In observance of the Thanksgiving holiday, METRO will operate the following schedule:

WEDNESDAY, NOV. 25, 2020

• Local bus routes will operate regular weekday schedules.
• Park & Ride routes will operate regular p.m. service. Check your route’s schedule for the correct times.
• HOV/HOT lanes will be open inbound from 5-10 a.m. and outbound from 11 a.m. to 8 p.m. 
• METRORail service will operate regular weekday schedules.
• METRORapid service will operate a regular weekday schedule.

THURSDAY, NOV. 26, 2020 (THANKSGIVING DAY)

• Local bus routes will operate on a Sunday schedule.
• Park & Ride routes WILL NOT operate on this day.
• HOV/HOT lanes WILL NOT be open on this day.
• METRORail service will operate Sunday schedules.
• METRORapid will operate on a Sunday schedule.

FRIDAY, NOV. 27, 2020

• Local bus routes will operate on a Sunday schedule.
• Park & Ride routes WILL NOT operate on this day.
• HOV/HOT lanes WILL NOT be open on this day.
• METRORail service will operate Sunday schedules.
• METRORapid will operate on a Sunday schedule.

SATURDAY, NOV. 28, 2020 and SUNDAY, NOV. 29, 2020

• Local bus routes will operate regular weekend schedules.
• Park & Ride routes WILL NOT operate.
• METRORail service will operate regular weekend schedules.
• METRORapid will operate on a regular weekend schedule.

METROLIFT HOLIDAY HOURS
METROLift’s Reservations and Customer Service offices will be closed Thursday, Nov. 26, and Friday, Nov. 27. As a reminder, all Thursday and Friday subscription trips will be canceled.

To speak to an agent call Reservations on Wednesday, Nov. 25, at 713-225-6716 to schedule trips for the days listed:

• Thursday, Nov. 26
• Friday, Nov. 27
• Saturday, Nov. 28
• Sunday, Nov. 29
• Monday, Nov. 30

After Nov. 25, you may call the METROLift automated phone system, MACS at 713-739-4690. If booking one day in advance, you can also schedule a trip online through MACS-WEB / EZ-Wallet.

All METRO buses and trains are 100% accessible, with routes across the region to serve you. Call 713-635-4000 or 713-635-6993 (TDD), or visit RideMETRO.org for route, bus stop and train information.

CUSTOMER SERVICE CALL CENTER HOURS
Call 713-635-4000 to speak to a Customer Service Representative. Please note our holiday hours:

• Wednesday, Nov. 25: 8 a.m. - 5 p.m.
• Thursday, Nov. 26: CLOSED
• Friday, Nov. 27: 8 a.m. - 5 p.m.

RIDESTORE AND LOST & FOUND HOURS
Holiday hours are as follows:

• Wednesday, Nov. 25: 8 a.m. - 5 p.m.
• Thursday, Nov. 26: (Thanksgiving Day) CLOSED
• Friday, Nov. 27: CLOSED
• Saturday, Nov. 29: CLOSED
• Sunday, Nov. 30: CLOSED

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, clean, reliable, accessible and friendly transportation services. METRO’s transit network includes local bus, METRORail which includes the Red Line (Main Street and Northline), the Green Line (East End) and the Purple Line (Southeast), Park & Ride commuter buses, METROLift paratransit service, HOV/HOT lanes, Community Connector microtransit and Star Vanpool. In 2020, the Authority introduced the METRORapid Silver Line, the region’s first bus rapid transit service.  Bike & Ride programs and road improvement projects are also part of METRO’s commitment to the region.  Focused on investing in the region’s future mobility needs, the Authority developed the  METRONext Moving Forward Plan. METRO is also the first transit provider in region to pilot autonomous vehicle shuttle technology. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.