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Release Date: Sept. 23, 2020
Media Hot Line: 713.739.4040
  METRO is resuming regular weekday service this morning for local bus, METRORail, and Park & Ride. HOV/HOT lanes will also resume normal hours of operations. Due to isolated areas of high water caused by the remnants of Tropical Storm Beta, customers should expect some detours and delays on several local bus routes and build in extra time for travel. Patience is appreciated.
The following services have been restored:
- Local Bus (some north/south routes will be abbreviated to avoid high water areas)
- METRORail service is resuming on the Red, Green and Purple lines
- Park & Ride service to downtown and the TMC
- METRORapid Silver Line
- HOV/HOT lanes (This includes managed lanes on the following corridors: IH-45 S, IH-45 N, US-59 N, US-59 S & US 290.) The IH-45N HOV/HOT lane is blocked downtown at Milam and Smith streets due to high water. Traffic will be detoured at Quitman exit.
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METROLift service will be available. Due to uncertain road conditions, it is still possible METROLift will not be able to reach certain areas to pick up patrons. Expect some delays as drivers exercise extreme caution. Customers should call 713-225-6716 to schedule trips. Requests will be handled on a case-by-case basis.
Additional Information
Customers with questions or those experiencing service issues should call METRO's Customer Service at 713-635-4000.
Riders are asked to monitor METRO's Twitter and Facebook pages for timely information regarding transit service. METRO also offers real-time information through its service alerts system.
Please note the following:
• Current roadway conditions are available on TranStar’s Real-Time Traffic Map.
• These entities are sharing resources with METRO to serve the area: Harris County, the city of Houston and the Texas Department of Transportation (TxDOT). Their websites provide information about safety, weather, traffic and more during emergencies.
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The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, clean, reliable, accessible and friendly transportation services. METRO’s transit network includes local bus, METRORail which includes the Red Line (Main Street and Northline), the Green Line (East End) and the Purple Line (Southeast), Park & Ride commuter buses, METROLift paratransit service, HOV/HOT lanes, Community Connector microtransit and Star Vanpool. In 2020, the Authority introduced the METRORapid Silver Line, the region’s first bus rapid transit service. Bike & Ride programs and road improvement projects are also part of METRO’s commitment to the region. Focused on investing in the region’s future mobility needs, the Authority developed the METRONext Moving Forward Plan. METRO is also the first transit provider in region to pilot autonomous vehicle shuttle technology. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone. |
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