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Release Date: Aug. 25, 2020
Media Hot Line: 713.739.4040

Updated: METRO Prepares to Suspend All Service Wednesday Afternoon

At 4 p.m. on Wednesday, Aug. 26, 2020, METRO will suspend operations of all transit services in advance of the impacts to the region from Hurricane Laura. ​This is in full support and cooperation with Houston Mayor Sylvester Turner's and Harris County Judge Lina Hidalgo's request that residents avoid travel and shelter-in-place beginning Wednesday evening.

Additional service notes:

• All METROLift trips scheduled to begin after 4 p.m. Wednesday will be cancelled.
• Afternoon Park & Ride service will begin at 2 p.m. Wednesday
• METRO's RideStore will also close at 2 p.m. Wednesday

These proactive measures are being taken to protect the health and safety of the Authority's customers and employees.  METRO vehicles are not designed to operate safely in sustained high winds. Additionally, local officials are recommending residents leave roads clear. METRO's services will resume gradually when it is safe to do so.

Riders are asked to monitor METRO Twitter and Facebook pages for timely information regarding transit service.  METRO also offers real-time information through its service alerts system. 

Please note the following:

• You may experience delays when calling METRO Customer Service at 713-635-4000 during this period.
• METRO advises riders to monitor local media and the National Weather Service for weather updates. 
• Current roadway conditions are available on TranStar’s Real-Time Traffic Map. 
• These entities are sharing resources with METRO to serve the area: Harris County, the city of Houston and the Texas Department of Transportation (TxDOT). Their websites provide information about safety, weather, traffic and more during emergencies. 

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on METRO’s network, METRORail's system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR Vanpool, METROLift, HOV/HOT lanes, Bike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.