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Release Date: Jan. 23, 2020
Media Hot Line: 713.739.4040

New Year Brings Accessibility Upgrades to METRO's Downtown Transit Center

New sidewalks and bus platforms, improved access ramps and braille signage are just some of the upgrades coming to METRO's Downtown Transit Center. The 16-year-old facility is getting a facelift to improve accessibility and overall customer experience.

The multiphase project begins Monday, Jan. 27, 2020, with crews closing the west side of the transit center next to Travis Street. 

During phase one, Downtown Transit Center stops on Travis Street will be temporarily relocated to the corner of Travis and Pierce streets. Impacted routes include:

• 32 Renwick/San Felipe
• 82 Westheimer 
• 222 Grand Parkway Park & Ride
• 236 Maxey Park & Ride
• 283 Kuykendahl/Greenway-Uptown Park & Ride

Members of METRO's Street Team will be onsite beginning today through next week providing riders with information and assistance. For additional information and details on the temporary stop location, please visit www.ridemetro.org. 

During this period, riders may encounter some service delays. Please visit METRO's Twitter and Facebook pages and sign up for our service alerts for real-time information. METRO will continue to provide updates as the renovation progresses. Completion of the Downtown Transit Center reconstruction project is slated for the fall of 2020.

Anyone who has questions or needs assistance with trip planning may call METRO's Customer Service Center at 713-635-4000.

During phase one, Downtown Transit Center stops on Travis Street will be temporarily relocated to the corner of Travis and Pierce streets.

The Metropolitan Transit Authority of Harris County (METRO) is the region’s largest public transit provider, offering safe, reliable and affordable transportation services about 370,000 times per day. Besides operating more than 1,200 buses on METRO’s network, METRORail's system includes the Red Line (Main Street and Northline), Green Line (East End) and Purple Line (Southeast). METRO’s services also include: STAR Vanpool, METROLift, HOV/HOT lanes, Bike & Ride program, Park & Ride, and road improvement projects. Learn more about METRO services at ridemetro.org where you will also find useful tools like the RideMETRO app where you can plan your trip and even pay your fare from your phone.