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Release Date: Nov. 25, 2019
Media Hot Line: 713.739.4040
 In observance of the Thanksgiving holiday, METRO will operate the following schedule:
WEDNESDAY, NOV. 27, 2019
Local bus routes will operate on a regular weekday schedule.
METRORail service will operate on a regular weekday schedule.
HOV/HOT lanes will be open inbound from 5-10 a.m. and outbound from 11 a.m. to 8 p.m.
Park & Ride routes will operate additional trips from downtown as follows:
Service every 15 minutes:
Service every 30 minutes:
- 236 Maxey Road/Baytown (noon to 3 p.m.)
Park & Ride routes NOT listed above will operate regular afternoon service starting at 3 p.m. Please check your route’s schedule for correct times.
THURSDAY, NOV. 28, 2019 (THANKSGIVING DAY)
- Local bus routes will operate on a Sunday schedule.
- METRORail service will operate on a Sunday schedule.
- HOV/HOT lanes WILL NOT be open on this day.
- Park & Ride routes WILL NOT operate on this day.
FRIDAY, NOV. 29, 2019
- Local bus service will operate on a Sunday schedule.
- METRORail service will operate on a Saturday schedule.
- HOV/HOT lanes WILL NOT be open on this day.
- Park & Ride routes WILL NOT operate on this day.
SATURDAY, NOV. 30, 2019 and SUNDAY, DEC. 1, 2019
- Local bus service will operate regular weekend schedules.
- METRORail service will operate regular weekend schedules.
- HOV/HOT lanes WILL NOT be open on these days.
- Park & Ride routes WILL NOT operate on these days.
METROLIFT HOLIDAY HOURS
METROLift’s Reservations and Customer Service offices will be closed Thursday, Nov. 28, and Friday, Nov. 29. As a result, all Thursday and Friday subscription trips are cancelled.
On Wednesday, Nov. 27, customers should call Reservations at 713-225-6716 to schedule trips for the days listed:
- Thursday, Nov. 28
- Friday, Nov. 29
- Saturday, Nov. 30
- Sunday, Dec. 1
- Monday, Dec. 2
We are extending our reservations hours until 6 p.m. on Wednesday, Nov. 27, to give customers additional time to schedule trips on the days listed above.
You may also schedule a trip from 5 a.m. to 5 p.m. the day before you need to travel by using MACS at 713-739-4690 or MACS-WEB or try the new MACS-WEB / EZ-Wallet.
All METRO buses and trains are 100% accessible, with routes across the region to serve you. Call 713-635-4000 or 713-635-6993 (TDD), or visit RideMETRO.org for route, bus stop and train information.
CUSTOMER SERVICE CALL CENTER HOURS
Call 713-635-4000 to speak to a Customer Service Representative, please note our holiday hours:
- Wednesday, Nov. 27: 6 a.m. - 8 p.m.
- Thursday, Nov. 28: CLOSED
- Friday, Nov. 29: 8 a.m. - 8 p.m.
RIDESTORE AND LOST & FOUND HOURS
Holiday hours are as follows:
- Wednesday, Nov. 27: 8 a.m. - 5 p.m.
- Thursday, Nov. 28: (Thanksgiving Day) CLOSED
- Friday, Nov. 29: CLOSED
- Saturday, Nov. 30: CLOSED
- Sunday, Dec. 1: CLOSED
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