STEPS Planned System Outage – April 24, 2026 to April 26, 2026

Texas Health and Human Services Commission sent this bulletin at 04/20/2026 04:30 PM CDT / Este e-mail ha sido enviado por Texas Health and Human Services Commission el 04/20/2026 04:30 PM CDT

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STEPS Planned System Outage – April 24, 2026 to April 26, 2026

The State of Texas Electronic Provider System (STEPS) will be unavailable from Friday, April 24, 2026, at 5 p.m. to Sunday, April 26, 2026, at 9 p.m. CST due to a planned outage for system updates. External users will not have access to STEPS during this time.

Important Dates/Deadlines:

The STEPS Release 3 will go live on April 27, 2026. Reference the STEPS Transition Phased Release Plan (.pdf) for additional details.

Resources:

Additional information about STEPS can be found on the HHSC Provider Finance website, including instructions for submitting a ticket to request assistance or report any user issues.

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