The Federal Emergency Management Agency (FEMA) has four important videos on disaster recovery available in American Sign Language (ASL). Deaf Texans are encouraged to view these videos for more information on how to register for FEMA disaster assistance, how to respond to Question 24 when registering for assistance, how to contact the FEMA helpline, and water safety after a disaster. Click on the images below to be taken to the full YouTube videos.
Question number 24 is a very important question when registering for assistance with FEMA. Answer "yes" to this question if you have a disability, special needs, or another health or medical condition. This is the best way to any other disability-related losses or needs, like medical assistance, durable medical equipment repairs, or replacement of assistive technology lost or damaged because of the disaster. Objects damaged or needing replacement might include a wheelchair, scooter, walker, CPAP machine, hearing aids, etc.
Answering yes to this question will help identify other services for which you may be eligible to receive reimbursement. If you need a reasonable accommodation or assistance filling out your FEMA Application please call 800-621-3362 or TTY 800-462-7585. If you use a relay service like a videophone, InnoCaption, or CapTEL, make sure to let FEMA know the specific number assigned to that service.
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