Initial Notification: RTS Unavailable (07/19/2024 @ 6:00 AM)

Good morning,

The RTS System is unavailable.

The DIR security vendor, Crowdstrike, has experienced a global systemic failure.
Unfortunately, this is impacting agency systems, workstations and servers. TxDMV
workstations will likely be inoperable this morning, showing a blue screen or having
other issues.  Additionally, agency systems, including RTS, are down. Support staff have
been working the issue with our vendor partners and DIR overnight, but no resolution
has been identified at this time.

We will provide another update by 9:00am this morning if the issue is not resolved
by that time.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Services Division