Update Notification: webDealer login issues (11/17/2022 @ 4:30 PM)

Good afternoon,

We are aware that some users are having issues logging in to webDealer.  Support
staff has identified the issue and a fix is scheduled to be released after business
hours tonight, 11/17/2022.

An update will be sent once the login issue has been resolved.

We apologize for the inconvenience and any impact on you or your customers.


As a reminder, if you are unable to print buyer's tags, you should use your pre-printed Internet
Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that
after using an Internet Down tag, you must enter the information for that tag into webDealer
as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of
unused Internet Down tags available when you need them. Internet Down tags are valid for one
year from the date they are printed.

Thank you,

Texas Department of Motor Vehicles
IT Services Division