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Please review and distribute as appropriate.
In order to strengthen Texas Department of Motor Vehicles (TxDMV) efforts to prevent and detect fraud, waste, and abuse, the Enforcement Division is streamlining functions pertaining to the Red Flag Referral process. The following changes are being implemented to expedite processing and expand tracking of red flag referrals:
- Effective immediately, please submit red flag referrals via the Motor Vehicle Dealer Online Complaint System to expedite the review of your transaction. We have developed a step-by-step guide to assist in processing your submissions.
- A new email address has been established to streamline communications. You may contact Enforcement at RedFlag@txdmv.gov to ask questions or obtain further information concerning your red flag referral.
- A new Red Flag Submission cover sheet has been created to allow county staff to submit pertinent information required for ENF to process the red flag referral.
In addition to these changes, we would also like to share that the Texas Comptroller of Public Accounts is the entity responsible for handling sales tax issues, which include potential sales tax fraud related to motor vehicle transactions.
You may report suspected tax fraud or criminal activity involving Texas taxes to their Criminal Investigations Division at cid@cpa.texas.gov or you may call them at 1-800-531-5441, Ext. 3-8707.
We are excited to deliver these additional tools to our county partners to better serve your needs. If you have any questions, you may contact your local compliance specialist or Chief Motor Vehicle Investigator, David George, at David.George@txdmv.gov.
Thank you,
Corrie Thompson
Director, Enforcement Division
Texas Department of Motor Vehicles
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