Update: webDEALER Service Disruption 6:30PM - 7:00PM today. Maintenance is ongoing. (11/01/21 7:20 PM)

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Good afternoon,

The webDEALER system emergency maintenance work commenced at 6:30PM this evening, Monday November 1, and is still ongoing.  The maintenance window is now being extended beyond 7:00PM.  You may experience webDEALER intermittent connectivity during the maintenance window as Support Staff continue to work on maintenance activities.

TxDMV will provide an update once the emergency maintenance has been completed.  

As a reminder, if you are unable to print buyer's tags, you should use your pre-printed Internet Down tags. Every dealer is allowed a minimum of 30 Internet Down tags. Please remember that after using an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible.  Doing this, will ensure you always have the full allocation of unused Internet Down tags available when you need them. Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department