Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)

Texas Department of Motor Vehicles sent this bulletin at 09/27/2021 12:22 PM CDT

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Good afternoon,

 

Current Issue: A RTS transaction completion process is not deleting inventory correctly and is impacting placard issuance, causing the RTS Inventory Action Report to be out of sync.

Current Workaround: Counties issuing placards should issue from their physical on-hand inventory until further notice. We will send out a notification when this issue is resolved.

We apologize for any inconvenience caused for you or your customers.

 

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division