Informational: Issue: RTS Inventory Action Report & Placard Issuance (09/27/2021 12:20PM)

Good afternoon,

 

Current Issue: A RTS transaction completion process is not deleting inventory correctly and is impacting placard issuance, causing the RTS Inventory Action Report to be out of sync.

Current Workaround: Counties issuing placards should issue from their physical on-hand inventory until further notice. We will send out a notification when this issue is resolved.

We apologize for any inconvenience caused for you or your customers.

 

Thank you,

 

Texas Department of Motor Vehicles
IT Services Division