License Plate Applications Submitted to OpenText for Imaging

Please review and distribute as appropriate.

The department’s imaging vendor, OpenText, is now scanning license plate applications and supporting documents. Effective August 2, 2021, you may begin sending all exempt registration, personalized dealer, and qualifying specialty license plate applications ready for imaging to:

OpenText
4210 IH35 Frontage Road
Suite 224 Building 2
San Antonio, TX  78218

Effective August 16, 2021, the applications identified above must be sent to this new address.  Please do not send applications to the Texas Department of Motor Vehicles after this date.

There is no change to the assembly procedures introduced in the Registration and Title Bulletin #010-19, “Barcode Page and Application Assembly Procedures for Imaging.”  A high volume of inaccurately assembled applications continue to be submitted for imaging. Please review the following assembly procedures:

• Assemble the documents in the following order:
  1. Barcode Page
  2. Application
  3. Proof of Eligibility Documentation, if applicable
  4. Registration and Title System (RTS) Receipts
     • Special Plate Application (Manufacture) Receipt (for personalized dealer license plates and qualifying specialty license plates)
     • RTS Transaction Receipt
• Use a single staple one inch from the top left corner to secure the documents.
• When issuing multiple plates as a result of one application for exempt registration, only the first barcode sheet printed should be attached to the application.

Attached are the complete assembly procedures and updated mailing instructions to use when sending exempt registration, personalized dealer, and qualifying specialty license plate applications to OpenText for imaging. The attached procedures include a complete list of license plate applications required to be sent for imaging and OpenText’s updated mailing address.

Thank you,

Roland D. Luna, Sr., Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

Attachment

If you have any questions concerning this communication, please contact your local TxDMV Regional Service Center.