RTS Practice and Learn (PAL) notification

Texas DMV

Dear TAC Partners,

We hope you are enjoying the holiday season. As you may know, the Texas Department of Motor Vehicles (TxDMV) has been working diligently to provide you with a new tool to assist county offices with training on the use of the Registration and Titling System (RTS). On December 14, 2020, you were provided the RTS County Release Notes that included an overview of the new RTS Practice and Learn (PAL) environment to serve as a sandbox RTS/Point of Sale (POS) environment in which staff are encouraged to explore, practice, and learn the system.

The notes indicated the PAL environment would be available through an icon on RTS workstations starting January 1, 2021. The department would like to partner with counties prior to the release of the PAL environment to ensure the system is as helpful to users as possible, and the icon will appear at a later date. Please keep an eye out in the coming weeks for communications on the availability of the PAL environment and opportunities to learn important information on how the system works through TxDMV hosted webinars and Q&A sessions.

We are excited to provide the PAL environment to help users get better acquainted with RTS/POS and will be back in touch soon with updates on webinar availability and how to use this new training tool.

Thank you and Happy New Year to everyone,
TxDMV Staff