Resolved Clarification: webDEALER System Available (2/14/2020 @ 11:00 AM)

Good morning, 

The webDEALER system was available as of 11:00 AM this morning, 2/14/2020.  Our research found that the cause of the outage was due to a DCS server issue.

Please remember that if you used an Internet Down tag, you must enter the information for that tag into webDEALER as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.

We apologize for the inconvenience and any impact on you or your customers.

Thank you,

Texas Department of Motor Vehicles
IT Department