Update: RTS issue reported (7/29/2019 @ 10:11 AM)

Texas Department of Motor Vehicles


Good Morning,

RTS and Cognos access has been restored. Engineers continue to determine the root cause of the IRP website access. An update will be sent by 12:00 PM today (7/29/2019) or as new information becomes available.


If you would like to speak to a customer service representative, please call us at 512-465-3351. Customer service is available from 8:00 AM to 5:00 PM CDT, Monday through Friday. 


We apologize for the inconvenience and any impact on you or your customers.


Thank you,


TxDMV Customer Service

Department of Motor Vehicles

(512) 465-3351