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This is a notification that dealers may experience with eLICENSING and/or webDEALER/eTAG:
•Server error when attempting to login, and/or
•Password reset failed error when attempting to reset your password
Our department is aware of the issues and are working to resolve them. If you are unable to login to eTAG to print a buyer’s tag, please use your internet down tags. If you do not have internet down tags available, you may purchase a 30 day permit from the county tax office.
If you would like to speak with a TxDMV Customer Service Representative, you may contact us at 512-465-4010 or (877) 933-2020, option 2. TxDMV customer service support is available from 8:00 AM to 5:00 PM CST, Monday through Friday.
IT Services
Texas Department of Motor Vehicles
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