Good afternoon,
An issue has been reported with the RTS system where some users are experiencing slow response times. Support staff have identified the issue that will require a reboot after hours. If you were unable to close out your workstation tonight, Thursday, November 15, 2018 please contact TxDMV @ 512-465-3351.
The statewide ticket for this issue is: 203268.
We apologize for the inconvenience and any impact on you or your customers.
Thank you,
Department of Motor Vehicles TxDMV IT Services Division 3800 Jackson Ave Austin, TX 78731 (512) 465-5870
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