Initial Notification: Issue: FileNet (11/12/2018 @ 1:48 PM Central Time)

Good afternoon,

An issue has been reported with the FileNet system where users are experiencing issues uploading documents, but users are still able to view documents.  Support staff are working to identify and resolve the issue. An update will be sent by 3:00 PM (11/12/2018) or as more additional information becomes available.

The statewide ticket for this issue is: 202916

We apologize for the inconvenience and for any impact on you or your customers. 

Thank you,

Department of Motor Vehicles

TxDMV IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-5870