Fiscal Year 2019 Performance Quality Recognition Program (PQRP)

Texas Department of Motor Vehicles

Please review and distribute as appropriate.

The Texas Department of Motor Vehicles (TxDMV) is currently accepting applications for the Fiscal Year 2019 Performance Quality Recognition Program (PQRP). The deadline for submission is October 31.

The TxDMV understands the importance of the services you provide, as well as the impact you have on the overall satisfaction of Texas motorists, and we want you to be recognized for your achievements in providing quality registration and titling services to the motoring public. The Performance Quality Recognition Program focuses on achievements in: business process, fraud prevention, customer service, and training. Achievement in these pillars of your registration and titling work certainly merit recognition, and I invite each of you to apply.

The PQRP application, Form 2017-001, can be found on page 40 of the program guide located at www.txdmv.gov/county-recognition. We are glad to assist you in this process and encourage you to contact your TxDMV Regional Manager if you have any questions or need assistance with obtaining data.

Please send emailed applications to:

County-Recognition@txdmv.gov

Please send mailed applications to:

Texas Department of Motor Vehicles
Vehicle Titles and Registration Division
Attn: County Recognition Program
4000 Jackson Avenue
Austin, Texas 78731

Thank you for being “Driven to Serve!”

Jeremiah Kuntz, Director
Vehicle Titles and Registration Division
Texas Department of Motor Vehicles

If you have any comments or suggestions concerning this VTR communication process, please contact your local TxDMV Regional Service Center.