RTS Update (08/21/2018 @ 2:55 PM Central Time)

Good afternoon,

 

The Registration and Titling System upgrade last week resulted in a significant improvement in the processing time of the nightly batch runs. Compared to the previous week, the system experienced a 54 percent increase in transaction processing speed, resulting in County Cognos reports completing by 3:30 a.m. With these improvements, we expect that even during peak activity, you should have Cognos reports available well before the start of business.  

 

TxDMV staff will continue to monitor the nightly batch reports closely and will provide another update on batch performance.  Please contact the Service Desk at 512-465-4010 or toll free at 1-877-933-2020 if you have any questions.

 

Thank you,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov