Resolved: Cognos reports delayed (03/21/2018 @ 10:00 AM Central Time)

Good morning,

All Cognos reports were available for viewing as of 10:00 AM Central Time this morning (03/21/2018).  If you experience new issues with Week to Date Report and Inventory Transaction Report, please contact the Service Desk.

The statewide ticket for this issue is: 170148

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM Central Time, Monday through Friday.  You may also send email to:


Best regards,


TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020