INITIAL NOTIFICAION: IRP Transmittal Report Issue (02/01/2018 @ 8:36 AM CST)

Good morning,

 

Due to issues with the IRP batch process last night your IRP Transmittal reports will be incomplete. These transactions will be processed tonight for the counties to view their IRP Transmittal reports on Friday, February 02, 2018. An update will be sent by tomorrow morning, (02/01/2018) 9:00 AM CDT. 

The statewide ticket for this issue is: 163360. 

If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020.  The Service Desk is available from 7:00 AM to 5:30 PM CST, Monday through Friday.  You may also send email to: ServiceDesk@TxDMV.gov 

 

We apologize for the inconvenience and any impact on you or your customers.

 

Best regards,

 

TxDMV Service Desk

Department of Motor Vehicles

IT Services Division

3800 Jackson Ave

Austin, TX 78731

(512) 465-4010

(877) 933-2020

ServiceDesk@TxDMV.gov