Resolved: RTS Available (01/15/2018 @ 4:10 PM)

Texas Department of Motor Vehicles


Good afternoon,

The RTS system was available as of 4:10 PM CDT this afternoon, 01/15/2018. If you experience new issues with the RTS system please contact the service desk.

The statewide ticket for this issue is: 161062

If you would like to speak to a Service Desk Representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 a.m. to 5:30 p.m. (Central Time), Monday through Friday. You may also send email to:

We apologize for the inconvenience and any impact on you or your customers.

Best regards,

TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020