Completed: eTAG Unplanned Maintenance (09/21/2017 at 6:55 PM CDT)
Texas Department of Motor Vehicles sent this bulletin at 09/21/2017 06:55 PM CDTGood evening,
The eTAG scheduled maintenance was completed as of 6:55 PM CDT this evening, 09/21/2017. If you experience issues with the system after the maintenance is complete, please contact the Service Desk.
Please remember that after using an Internet Down tag, you must enter the information for that tag into eTAG as soon as the system is accessible. Doing this will ensure you always have the full allocation of unused Internet Down tags available when you need them. Also remember that unused Internet Down tags are valid for one year from the date they are printed.
If you would like to speak to a Service Desk representative, please call us at 512-465-4010 or toll free at 1-877-933-2020. The Service Desk is available from 7:00 AM to 5:30 PM CDT, Monday through Friday. You may also send email to: ServiceDesk@TxDMV.gov
Best regards,
TxDMV Service Desk
Department of Motor Vehicles
IT Services Division
3800 Jackson Ave
Austin, TX 78731
(512) 465-4010
(877) 933-2020