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DALLAS - The City of Dallas is seeking City Council authorization for a two-year cooperative purchasing agreement, with one six-month renewal option, with Federal Engineering, Inc. for independent project management and implementation oversight services related to the City’s replacement of its Computer-Aided Dispatch, mobile, and Records Management systems.
The agreement, procured through the GSA Advantage cooperative purchasing program, is not to exceed $998,929 and will be funded through the General Fund, subject to annual appropriations.
The CAD/RMS replacement is a mission-critical public safety technology project that supports 911 call taking, dispatch, police, fire, EMS, records management, field operations, and court-related enforcement functions. The implementation will affect multiple public safety functions across the Dallas Police Department, Dallas Fire-Rescue Department, Dallas Marshals, the Department of Municipal Court and Detention Services, and will be completed in collaboration with Information and Technology Services.
Federal Engineering will provide independent project management and technical oversight to support implementation of the new system. The firm’s role will include milestone tracking, vendor compliance monitoring, oversight of system configuration, review of data migration activities, coordination and oversight of testing and user acceptance, oversight of training activities, cutover coordination, and monitoring of post go-live issue resolution and stabilization.
Federal Engineering brings specialized public safety technology implementation experience, including more than 40 years as an independent consulting firm and more than 3,500 consulting projects nationwide. The City interviewed three firms and determined that Federal Engineering provided the best combination of experience, staffing, and cost. “This agreement provides the City with independent project oversight for two of our most important public safety technology transitions,” said Chief Comeaux, Chief of the Dallas Police Department. “Modernizing these core systems will strengthen the technology that supports our dispatchers, officers, firefighters, marshals, and public safety personnel every day, while helping ensure the project is implemented in a coordinated and accountable way.”
The agreement will help reduce implementation risk, strengthen vendor accountability, support operational continuity, and help ensure the City receives the full benefit of its CAD/RMS modernization effort.
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