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The City of Dallas is preparing to launch our new permitting and inspections system—DallasNow—on May 5th, 2025.
You are receiving this message because your email is linked to an active permit, project, or contractor registration with the City of Dallas.
This message outlines what to expect during system downtime and how to request inspections for existing permits.
System Downtime: April 25th at 5:00 p.m. – May 5th
Between Friday, April 25th at 5:00 p.m. and Monday, May 5th all internal and online systems will be offline to allow for data migration, testing, and final system preparation.
During this time, our services will be limited to:
- Inspections for existing permits
- Emergency Releases
- Consultations with staff
Please note:
We will not be able to accept new applications or process existing applications during this period. All services will resume on May 5th with the launch of DallasNow.
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Scheduling Inspections During Downtime
Beginning Friday, April 25th at 5:00 p.m., the DevelopDallas.DallasCityHall.com website and the IVR phone system will no longer be used to request inspections.
To help keep active projects moving during system downtime, we have implemented a temporary online inspection request system, available Friday, April 25th at 5:00pm through Monday, May 5th at 8:00am.
You can request inspections in one of the following ways:
- Online via DallasNow information page: https://Dallas.gov/DallasNow
- Direct link to inspection form: https://bit.ly/Dallas-Inspections(case sensitive)
- By phone during business hours: Our team will complete the same online form on your behalf:
- Call Center: 214-948-4480
- Northeast District Office: 214-670-7278
- Northwest District Office: 214-671-0720
- Southwest District Office: 214-671-1531
- Southeast District Office: 214-670-8160
Once your request is submitted, you will receive a confirmation email showing the anticipated inspection date. On the morning of your scheduled inspection, you will receive a follow-up email from the inspector with an inspection window (morning, afternoon, or notice of a roll over to the next day).
Please note:
Inspection requests submitted before 5:00pm will be scheduled for the next business day.
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Emergency Releases
Emergency releases will continue to be processed using our current procedure.
To request an emergency release, contractors should call our Chief Inspectors:
- Electrical:
- Albin (Trey) Kneggs - Office: 214-948-4464 | Cell: 972-896-8072
- Michael Anguiano - Office: 214-948-4472 | Cell: 214-546-1996
- Gas:
- Terry Johnson - Office: 214-948-4464 | Cell: 945-542-2405
Please note:
This service remains available throughout the system downtime period
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Your Active Projects Are Being Migrated
Your current permits, applications, and contractor registrations are being transferred into DallasNow. These new records can be accessed starting May 5th.
You will receive one final email next week before the system goes live with guidance for:
- Where to find new DallasNowsystem
- Setting up your new account
- Accessing your migrated projects
- Linking contractor licenses
- Scheduling inspections
Please note:
No action is required at this time but be sure to watch out for the follow-up email.
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To Learn More
Visit Dallas.gov/DallasNowor call 214-948-4480 for the latest updates, FAQs, resources and tutorials.
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