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 Extended Hours & System Downtime
The City of Dallas Planning & Development (PDD) will begin using DallasNow on Monday, May 5, 2025!
As PDD transitions to the DallasNow platform, online systems will NOT be available and there will be limited operations from April 25 at 4 p.m. to May 4th. Current systems such as ProjectDox, Contractor's Portal and Posse are set to be replaced and will not be available to submit new or process existing applications. Operations will be limited to inspections, emergency releases & consultations.
To accommodate for this downtime in services, Oak Cliff Municipal Center will have extended hours the weeks of April 14th and April 21st.
IMPORTANT DATES
April 14 - April 24
Extended hours
Oak Cliff Municipal Center extended hours from 8:00 a.m. to 6:30 p.m.
April 25 at 4 p.m. – May 4
Downtime during data migration
Current systems not available online or in-person. Operations limited to:
-Inspections (see below for details)
-Emergency Releases
-Consultations
Why DallasNow?
DallasNow is a user-friendly system that will streamline the Planning & Development functions and improve transparency for our customers: Benefits include:
- Real-time notifications that can include confirmations, permits, inspection status and/or itemized fee descriptions
- Ability to apply, review and track progress electronically
- Submit online payments
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Notifications to all contacts in record
DallasNow will go live on May 5, 2025. At that time you will have the opportunity to setup a new account. However, you can take a sneak peek into how to create an application and how to add a delegate.
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Creating an Application in DallasNow
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Adding a Delegate in DallasNow
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s we transition to DallasNow, there will be limited operations for Inspections from April 25 - May 4, 2025 as we migrate data from our current system to DallasNow.
April 25 at 4 p.m. – May 4
Services Suspended
- No New Permit applications will be officially accepted
- After Hours Inspection Requests
- Same Day Inspection Requests
- Temporary Certificate of Occupancy Applications
- Permit Registration Renewals
- New Permit Registrations
- All other services not listed below
Services Continued
- Emergency Releases will continue
- Regular Business Hours Inspections will continue
- Pre-Construction meetings
- Regular utility releases
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Dallas will be working to update the Dallas Development Code to create a set of rules that is simple, clear, and future ready! This reform will create a modern, user-friendly code that implements ForwardDallas 2.0. |
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Planning & Development Dept.
1500 Marilla St., 1FN & 5BN | 320 E. Jefferson
pud@dallas.gov
Together, we are planning and building a better Dallas for all!
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