Potential Weather-Related Garbage & Recycling Collection Delays Expected This Week

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COM/311 Press Release ENG

FOR IMMEDIATE RELEASE
February 18, 2025

FOR MORE INFORMATION CONTACT
media@dallas.gov

Potential Weather-Related Garbage & Recycling Collection Delays Expected This Week

DALLAS - The City of Dallas Department of Sanitation is preparing for potential service delays Wednesday through Friday due to forecasted extreme cold weather conditions. Morning temperatures are expected to be in the low teens with wind chills in the single digits on both Wednesday and Thursday mornings. 

Service Impact Details: 

  • Automated collection routes (trucks equipped with mechanical arms that lift and empty carts without manual labor) are expected to proceed on schedule, pending safe road conditions 
  • Manual collection routes (requiring workers to physically roll and empty carts behind the truck) will be delayed until supervisors determine conditions are safe for outdoor work, with ongoing monitoring throughout the day 
  • Routes typically beginning at 7 a.m. that cannot start by 9 a.m. may not be fully completed on the scheduled service day 
  • These delays may result in cascading schedule impacts through Friday 
  • Crews will work on Saturday to attempt to complete impacted routes 
  • Garbage collection will be prioritized over recycling collection 
  • Any uncollected materials will be picked up during next week's regular service, with additional waste/recycling amounts accommodated 

Safety Measures:  

Sanitation is implementing strict safety protocols for outdoor workers, including frequent warm-up breaks and close monitoring by drivers and supervisors. Worker safety remains our top priority during these extreme weather conditions. 

Customer Updates: 

  • Customers can download the Dallas Sanitation app (available for iPhone and Android) for area-specific service alerts.
  • We appreciate our customers' patience and understanding during this weather event.

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