Updates on City of Dallas Inclement Weather Impacts 

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Communications, Outreach, and Marketing Media Advisory

May 28, 2024


Updates on City of Dallas Inclement Weather Impacts 

The City of Dallas continues its damage clean-up efforts and traffic signal restoration due to today’s storm and resulting damage.   

  • Oncor reports 190,687 customers in Dallas are without power. Crews are working to restore power as quickly as possible, but it could take several days to complete repairs. To report a power outage or check the status, text OUT to 66267, use the MyOncor app, click “Report an Outage” on the map, or call 888-313-4747.    
  • The City has established a debris removal team to clear roads so that Oncor crews can access downed power lines. Residents should call 311 to report downed trees and debris in roadways. 311 operators will forward road blockage information to the appropriate crews. 
  • For tree debris on your property, please stack debris adjacent to the street.  The City has waived enforcement for early placement for pick-up. In addition, the City will allow tree debris pick-up of up to 20 cubic yards for the next 15 days.  Household bulk items are not included. 
  • The Dallas Department of Transportation reports 316 traffic signals are out and 122 are flashing. Stop signs will be placed at key intersections.  
  • City facilities including recreation centers and libraries will be available tomorrow for respite. Please visit this link for latest information and operating hours. 
  • Please do not call 911 unless you need police, fire or emergency medical services.  
  • For real time updates, please visit dal.city/WeatherMay2024 as City of Dallas continues to update its website.  

 A virtual briefing will be held tomorrow. Please expect the media advisory with registration details by 9 a.m. tomorrow morning.