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Services to residents continue with some delays and disruption due to the outage. Departmental updates as of 4:30 p.m. are as follows:
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ITS isolated the issue and is gradually restoring service prioritizing public safety and resident-facing departments.
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DPD and DFR service continues as usual.
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311 and 911 calls continue to be received and dispatched.
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Dallas Water Utilities is unable to process payments. Disconnections will be discontinued until the outage is resolved.
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Vital Statistics is issuing records with limited capacity. Some records may be unavailable, especially from prior to 2005. Residents may contact Vital Records at 214-670-3092.
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Women, Infants & Children (WIC) is maintaining normal operations at all clinics and able to issue benefits.
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Courts remain closed and cases will be reset; jurors do not need to report for service and notices will be sent by mail.
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Code Compliance Services response to service requests may be delayed. Code is currently unable to process Single-Family and Multi-Tenant registrations. Garage sale permits can be issued in-person only at 3112 Canton St.
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Dallas Animal Services is responding to injury and emergency requests and non-emergency response is delayed. DAS is handling adoptions, fosters, rescue and return to owners on a case-by-case basis at 1818 N. Westmoreland Rd. during regular business hours.
- For Office of Special Events permits please use the following links to login and create application:
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City Secretary’s Office Open Records Requests will be delayed.
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Development Services, Permitting, Public Works, and Zoning applications and payments cannot be received, and permits cannot be issued.
Updates will continue to be shared at DallasCityNews.net. Chief Information Officer William “Bill” Zielinski will brief the Public Safety Committee Monday.
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