October 5, 2017

NEW ONLINE ALARM PERMIT REGISTRATION 

DALLAS – The City of Dallas Police Department Alarm Permit Compliance Unit’s false alarm program is now offering online registration for the convenience of the public beginning October 9, 2017. The online registration service is part of an agreement between the Dallas Police Department and Public Safety Corporation to handle most administrative functions of the false alarm reduction effort.  The agreement furthers the Dallas Police Department’s commitment to reduce the number of false alarm calls enabling officers to remain available for higher priority calls and crime reduction efforts.

Public Safety Corporation, who uses its proprietary CryWolf software, will take over alarm registration, false alarm notifications, billing and collection for the City of Dallas.  It will also provide customer support from 8 a.m. to 5 p.m. Monday through Friday. 

All City of Dallas alarm users are required to register under City Code 15(c).  This includes all residential and commercial locations within the City of Dallas. 

Residential and commercial users can register online.  This link is conveniently available on the Dallas Police Department website at www.dallaspolice.net and on the City of Dallas website at www.dallascityhall.com. Once registered, users will be issued a logon and password, so that they may check their account at any time. 

Any business that provides alarm monitoring, servicing or installation is also required to be registered as an alarm provider.  Registration for alarm companies or registration for those without computer access can be done through Public Safety Corporation at its customer service phone number: (855) 809-2058.

The web address for registration is: www.crywolfservices.com/dallastx

For questions, please contact the Dallas Police Department Alarm Unit at 214-671-4120.

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